Privacy Policy for ILS, i:Que, and i:Que Connect
1. Introduction
Integrated Labor Solutions("ILS", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your information when you use our software products, including i:Que and i:Que Connect ("Add-In"), available through direct download, the Add-In available through the Microsoft AppSource.
I:Que is a member management system used by organizations to provide service to their members. The Add-In is a secondary product that connects a user's email account to the i:Que service layer, allowing a user to select a specific email and link it to that member inside the i:Que database.
By using our services, you agree to the terms of this Privacy Policy.
2. Scope of This Policy
This policy applies to:
- The i:Que desktop and web applications.
- i:Que Connect
- Any related services provided by ILS.
3. Information We Collect
We may collect the following types of information:
-
Personal Information
- Name, email address, organization name.
- Microsoft 365 user ID and tenant ID.
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Usage Data
- Interactions with the Add-In or i:Que platform (e.g., feature usage, timestamps).
- Diagnostic and performance data.
-
Email Metadata (Outlook Add-In only)
- Subject lines, sender/recipient addresses, and timestamps (only when required for functionality).
- We do not access or store the content of your emails unless explicitly authorized by you for specific features.
4. How We Use Your Information
We use your information to:
- Provide and maintain our services.
- Authenticate and authorize users.
- Improve performance, security, and user experience.
- Respond to support requests and feedback.
- Comply with legal and regulatory obligations.
5. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share your data with:
- Microsoft: For integration and compliance with Microsoft 365 services.
- Trusted Service Providers: Who help us operate our services under strict confidentiality agreements.
- Legal Authorities: When required by law or to protect our rights and users.
6. Data Storage and Security
We use industry-standard security measures to protect your data, including:
- Encryption in transit and at rest.
- Secure cloud infrastructure (e.g., Microsoft Azure).
- Access controls and regular security audits.
7. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal data.
- Revoke access to the Add-In via your Microsoft 365 account.
- Contact us to request data deletion or opt out of non-essential data collection.
8. Compliance with Microsoft Policies
Our products comply with:
- Microsoft Commercial Marketplace Certification Policies.
- Office Add-ins Privacy and Security Guidelines.
9. Children’s Privacy
Our services are not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: